Privacy Policy

At Castle Landscapes & Design, we respect your privacy and are committed to protecting any personal data you provide when using our website or contacting us via telephone or email.

Who We Are

Operating from 17 Llys Dewi, Pen-y-ffordd, Holywell, Flintshire CH8 9LQ, we specialise in transforming outdoor spaces along the North Wales coastline. Our services include garden design, landscaping, patios, driveways, and decking. With over two decades of experience, we are dedicated to enhancing the beauty and functionality of your outdoor environment. 

Information We May Collect

We may collect:

• Your name and contact details (email address, telephone number)

• Property information (address, garden dimensions, design preferences)

• Service requirements submitted via enquiry forms, email, or telephone

• Non-personal usage data (e.g. IP address, browser type, session duration) collected via cookies for performance monitoring and analytics.

How We Use Your Information

We use your personal data to:

• Respond to enquiries and provide quotations

• Schedule and manage landscaping projects

• Communicate updates regarding project progress or delivery

• Improve our services, customer experience, and website functionality

We do not sell or lease your personal data. Disclosure may occur only to fulfil service requests or where required by law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, loss, or misuse.

Cookies

Our website may use cookies to support essential functionality and monitor performance. You may disable cookies via your browser settings; however, this may affect certain site features.

Your Rights

Under applicable data protection laws, you have the right to:

• Request access to personal data we hold about you

• Request correction of inaccurate or incomplete information

• Request erasure or restriction of processing

• Withdraw consent for marketing communications

• Object to processing where applicable

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Castle Landscapes & Design
17 Llys Dewi, Pen-y-ffordd, Holywell, Flintshire CH8 9LQ
01745 345035
castlelandscapesanddesigns@hotmail.com